Prudential Guarantee and Assurance, Inc.

I. DOCUMENTARY REQUIREMENTS TO FILE A CLAIM

A. Own Damage

Pertains to accidental damage to the insured vehicle

                        1. Policy
                        2.  Policy Report or a Notarized Affidavit executed by the assured
                             or the authorized driver thereof
                        3. Photocopy of the Certificate of Registration and Official Receipt
                             of the insured unit
                        4.  Photocopy of the Driver's License and Official Receipt of whoever
                             was driving when the accident occurred
                        5.  Pictures of the damage sustained by the unit showing the damage
                              as well as the whole car with the license plate visible.
                        6.  Repair Estimate

B. Compulsory Third Party Liability

Pertains to bodily injury resulting from an accident by an insured unit
covered under the Mandatory CTPL coverage

                        1. Policy
                        2.  Policy Report or a Notarized Affidavit executed by the assured
                             or the authorized driver thereof
                        3. Photocopy of the Certificate of Registration and Official Receipt
                             of the insured unit
                        4.  Photocopy of the Driver's License and Official Receipt of whoever
                             was driving when the accident occurred
                        5. Medical Certificate of the victim
                        6. Any and all medical and hospital receipts in relation to the
                             victim's injuries

                   The NO FAULT provision under this coverage offers a maximum
                   indemnity to a victim in the amount no more than Php 10,000.00 as
                   provided for in the policy whether or not the authorized driver is found to
                   be at fault or not.

C. Excess Bodily Injury

                   This coverage refers to the voluntary coverage obtained by the assured
                   specifically for Bodily Injury Claims, which will only respond in excess of
                   the CTPL coverage. Documentary requirements and claim procedures
                   are the same with that of CTPL.

D. Third Party Property Damage

                    A TPPD claim is filed when the insured unit causes damage to a third
                    party property. Documentary requirements may vary with respect to the
                    nature of the property damaged.

                    Assured's documents:
                        1. Certificate of Registration and Official Receipt
                        2. Driver's License and Official Receipt
                        3. Police Report

                    Third Party documents - in case this is another vehicle involved:
                        1. Certificate of Registration and Official Receipt
                        2. Driver's License and Official Receipt
                        3. Pictures
                        4. Repair Estimates
                        5. Certificate of No Claim

II. CLAIMS SECTION

A. Receiving Section

                       1.  Claimants may submit their documents to the receiving section
                             located at the lobby of the Claims Department. All documents will
                             be stamped with our receiving date and duly signed by the
                             receiving staff.
                       2. A claim number will be assigned by the claims computer system
                            upon encoding of all documents submitted by the assured.
                       3. All submitted documents are passed on to the processing section
                            for evaluation of the claim.

B. Processing Section

                   All submitted claim documents are given to the claims examiner for
                   evaluation and consequently for the issuance of a Letter of Authority or
                   Cash Settlement Offer.

III. ACCREDITED SHOPS

      Should the client bring the insured unit to any of the accredited shops of
      Prudential Guarantee listed below, the said shops will take the responsibility of
      assisting the client with regards to the documents and the repair of the vehicle.

          A. PGA Cars EDSA
                   201 E. delos Santos Avenue, Quezon City
                   (across the EDSA gate of Corinthian Gardens)
                   Tel.: 727 0381
                   Contact: Carrie Maliwanag

         B. Warranty Auto Shop
                  7764-C St. Paul Street, San Antonio Village, Makati City
                  Tel.: 897 7434 / 31
                  Contact: Amy Vidad

         C. Carhaus Auto Works
                  49 Sgt. Rivera Street, C-3 Balintawak, Quezon City
                 Tel.: 365 9818
                 Contact: Abe Larin

         D. Nissan North Edsa
                 1174 E. delos Santos Avenue, Balintawak Quezon City
                 Tel.: 330 5333
                 Contact: Boyet Bautista

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