DOCUMENTARY REQUIREMENTS TO FILE A CLAIM
1. Own Damage
Pertains to accidental damage to the insured vehicle.
2. Compulsory Third Party Liability
Pertains to bodily injury resulting from an accident by an insured unit covered under the Mandatory CTPL coverage.
The NO FAULT provision under this coverage offers a maximum indemnity to a victim in the amount no more than Php 15,000.00 as provided for in the policy whether or not the authorized driver is found to be at fault or not.
3. Excess Bodily Injury
This coverage refers to the voluntary coverage obtained by the assured specifically for Bodily Injury Claims, which will only respond in excess of the CTPL coverage. Documentary requirements and claim procedures are the same with that of CTPL.
4. Third Party Property Damage
A TPPD claim is filed when the insured unit causes damage to a third party property. Documentary requirements may vary with respect to the nature of the property damaged.
Third Party documents – in case there is another vehicle involved:
1. Receiving Section
2. Processing Section
All submitted claim documents are given to the claims examiner for evaluation and consequently for the issuance of a Letter of Authority or Cash Settlement Offer.
Should the client bring the insured unit to any of the partner shops of Prudential Guarantee and Assurance, Inc. the said shops will be responsible of assisting the client with regard to the documents and the repair of the vehicle.
You can view the list of PGAI partner shops here